OnStar Refresh Signal: How to Update Vehicle Information

Keeping your vehicle's software up to date is essential for optimal performance and functionality. With the OnStar Refresh Signal, updating your vehicle's information has never been easier. In this article, we will guide you through the process of accepting user terms, checking for updates, receiving in-vehicle notices, initiating the download, accepting the installation, and ensuring adequate vehicle conditions. Let's dive in!

Índice
  1. Accepting User Terms and Privacy Statement
  2. Checking for Updates
  3. Receiving In-Vehicle Notice
  4. Initiating the Download
  5. Continuing to Use the Vehicle
  6. Accepting the Installation
  7. Parking the Vehicle
  8. Not Remaining in the Vehicle
  9. Choosing "Remind Me Later" or "Schedule"
  10. Choosing "Dismiss/Next Time" or "Decline/Delete"
  11. Disabling the Vehicle
  12. Leaving the Vehicle During Installation
  13. Radio Display and System Resets
  14. Success and Error Messages
  15. Download and Installation Times
  16. Ensuring Adequate Vehicle Conditions

Accepting User Terms and Privacy Statement

Before you can update your vehicle's information, it is important to accept the connected vehicle User Terms for Connected Vehicle Services and the OnStar Privacy Statement. These terms outline the usage and privacy policies associated with the OnStar Refresh Signal. By accepting these terms, you are giving consent for the update process to proceed.

Checking for Updates

Once you have accepted the user terms and privacy statement, the next step is to check for updates. You can do this manually by accessing the center display in your vehicle or by waiting for a notice of updates to be sent directly to your vehicle. It is important to ensure that your vehicle has a built-in data connection or a Wi-Fi connection for the update process to occur smoothly.

Receiving In-Vehicle Notice

When an update is available for your vehicle, you will receive an in-vehicle notice. This notice will appear upon your next ignition cycle or when the vehicle is placed into PARK. It will inform you that an update is ready for download and installation.

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Initiating the Download

Once you have received the in-vehicle notice, you can initiate the download process. Choose the "Download/Install" option to begin the update. The download will start, and you can continue to use your vehicle normally during this time.

Continuing to Use the Vehicle

While the download is in progress, you can continue to use your vehicle as usual. The update process will not interfere with your vehicle's functionality. However, it is important to note that some features like door locks, windows, and chimes may not work during the installation process.

Accepting the Installation

Once the download is complete, you will be prompted to accept the installation. This prompt will appear upon the next ignition cycle or when the vehicle is placed into PARK. Choose the "Install now" option to begin the installation process.

Parking the Vehicle

Before the installation can begin, it is crucial to park your vehicle in a safe and secure location. This ensures that the update process can proceed without any interruptions or safety concerns.

Not Remaining in the Vehicle

During the installation process, you do not need to remain in the vehicle. You can turn off the vehicle and leave it while the update is being installed. However, it is important to ensure that occupants are not locked inside the vehicle if you choose to leave during the installation.

Choosing "Remind Me Later" or "Schedule"

If you prefer to update your vehicle at a more convenient time, you can choose the "Remind Me Later" or "Schedule" options. If you select "Remind Me Later," you will be prompted about the update after a duration of your choosing. If you select "Schedule" (available for 2021 vehicles and newer), you can select the time for the update to install.

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Choosing "Dismiss/Next Time" or "Decline/Delete"

If you do not wish to update your vehicle at the moment, you can choose the "Dismiss/Next Time" option. This will remind you about the update after your next ignition cycle. Alternatively, you can choose "Decline/Delete" if you do not want to be reminded again. In this case, you can take your vehicle to the dealer for the update at a later time.

Disabling the Vehicle

Once the installation begins, the vehicle will be disabled and cannot be driven. This is to ensure that the update process is completed safely and without any interruptions. You can turn off the vehicle and do not need to remain in it during the installation.

Leaving the Vehicle During Installation

As mentioned earlier, you do not need to remain in the vehicle during the installation process. However, it is important to ensure that occupants are not locked inside the vehicle if you choose to leave during the installation. Safety should always be a top priority.

Radio Display and System Resets

During the installation process, you may notice that the radio display stays on for up to five minutes after turning off the ignition and opening the driver's door. This is normal and should not cause any concern. Additionally, system resets may occur during the installation process as the vehicle's software is being updated.

Success and Error Messages

Throughout the download and installation processes, you may encounter success and error messages. These messages will be displayed as needed to provide you with information about the progress of the update. If you encounter any error messages, it is recommended to contact OnStar customer support for assistance.

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Download and Installation Times

The download and installation times will vary depending on the size of the update and the strength of the wireless signal. Larger updates may take longer to download and install. It is important to be patient and allow the process to complete without interruption.

Ensuring Adequate Vehicle Conditions

Before initiating the update process, it is crucial to ensure that your vehicle is in adequate condition. This includes checking the battery to ensure it has enough charge to complete the update. If the battery is low, it is recommended to charge it before proceeding with the update. Additionally, make sure that your vehicle is parked in a safe and secure location to prevent any accidents or damage during the installation process.

Updating your vehicle's information with the OnStar Refresh Signal is a simple and straightforward process. By following the steps outlined in this article, you can ensure that your vehicle's software is up to date, providing you with the best possible driving experience. Remember to always prioritize safety and follow the instructions provided by OnStar. Happy updating!

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