How to reset Onstar?

If you have Onstar facilities in your car, you already know the benefits of this system. So when you're stuck in a rut, you may need to have your Onstar button ready to help you escape such situations.

Any issues you find with the Onstar button should be taken care of as soon as possible so you can call for help whenever you need it. Hence, it would help if you knew a few basic methods to have the company's emergency services at your disposal.

If you notice that your Onstar button is not working, you first need to reset the system, then check for damages in the antennas, or you can also call their customer service for guided help.

  1. Why  reset the Onstar system in your car?
    1. How to reset the Onstar pin in my car?
    2. How to reset Onstar for a new owner?
  2. How to stop Onstar services in your car
    1. How to remove the Onstar module:
  3. How to Reset OnStar Module
  4. How to Reset OnStar WiFi

Why  reset the Onstar system in your car?

The first thing you should consider doing when your Onstar button is malfunctioning is to try to do a system reset. This will remove all past data and information about your car and you can start again from scratch with new and accurate information.

Like any other electronic gadget, giving it a full format helps the system run fresh and smoothly. For example, if you're facing problems with the navigation or speed of your car, restarting the Onstar system in your car will fix any background activities that might be causing the problems.

Typically, the most common problems you can fix with an Onstar reset are information overload, faulty map routes, or a hardware malfunction. Once you reset the system, things will probably start functioning as they should.

How to reset the Onstar pin in my car?

  • Turn off the vehicle and remove the key from your ignition
  • Press the power button for 3 seconds till the “Starting System” appears on the screen
  • Simultaneously press and hold the lock button for your car’s door for 2 seconds.
  • Release the buttons and go to Onstar’s login page
  • Sign into your account
  • Select “My Services”
  • Go to “Reset My PIN.”
  • Enter the new PIN, confirm the PIN once again
  • Click on the “Reset” button

How to reset Onstar for a new owner?

  • Keep the vehicle connected to Onstar ad disconnect the car battery
  • Call *326 from your phone
  • When prompted, say, “reset my pin.”
  • Give the new pin
  • Wait for the confirmation before you hang up the call
  • Reconnect the battery and wait for about 10 seconds
  • Turn your car on
  • Get connected to the system via the new PIN

How to stop Onstar services in your car

You might want to consider this if you are considering selling your car or returning a rented car, so your information is not at risk of a data leak.

  • Unsubscribe to their services
  • Deactivate your account
  • Physically remove the Onstar module

How to remove the Onstar module:

  • Turn off the vehicle.
  • Go to the glove box or the trunk of your car where the Onstar box might be located.
  • Look for a small metal box with the Onstar logo on top.
  • Don’t remove the whole box but unplug the connectors. There will be three of them.
  • Wind up the cables and store them safely in case you want to reconnect them at a later point in life
  • Put back the parts of your vehicle in their original state.
  • Try to turn on your car. If you successfully disconnected the module, you shouldn’t be able to see the light where the Onstar button is.
  • Make sure that everything else is working fine in your car. Disconnecting the module from your car should not affect any other operations.

How to Reset OnStar Module

Resetting your OnStar module can be necessary if you encounter connectivity issues, software glitches, or other technical problems with your system. Fortunately, the process is relatively straightforward and can often be done without the need for professional assistance. To reset your module, start by locating the OnStar button in your vehicle. Press and hold the button for about 15 seconds until the LED light turns red. Release the button, and the LED light should turn green, indicating that the module has been reset. If you're still experiencing issues after the reset, you can perform a hard reset by disconnecting the vehicle's battery for a few minutes and then reconnecting it.

How to Reset OnStar WiFi

Resetting your OnStar WiFi can resolve connectivity issues and ensure seamless internet access in your vehicle. To reset the OnStar WiFi, start by locating the WiFi hotspot control panel in your vehicle. Press and hold the power button for about 10 seconds until the indicator lights turn off. Release the button and wait for a few moments before pressing the power button again to restart the WiFi hotspot. This simple reset process can help refresh the connection and resolve any issues you may be experiencing with your OnStar WiFi, keeping you connected on the go.

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