Chevy MyLink Update: How to Update Your MyLink Software

Keeping your Chevy MyLink software up to date is important to ensure that you have access to the latest features and improvements. In this article, we will guide you through the process of updating your MyLink software. Whether you are experiencing issues with your current software or simply want to take advantage of the latest updates, this guide will help you navigate through the update process.

Checking the Progress of a Software Download or Installation

Before we dive into the update process, it is important to know how to check the progress of a software download or installation. To do this, you will need to access the Settings menu in your center display. Once you are in the Settings menu, look for either of the following options: Settings > System > Vehicle Software > Updates or Settings > Software Information > System Update. These options may vary depending on the model and year of your Chevy vehicle.

Finding the Software Update Options

Once you have located the software update options, you can proceed with the update process. If there is an available update, you will see a notification indicating that a software update is available. Follow the on-screen prompts to initiate the download and installation process. It is important to note that the update process may take some time, so it is recommended to have your vehicle parked and connected to a stable Wi-Fi network during the update.

Troubleshooting Grayed Out Options

If you find that the software update options are grayed out and you are unable to initiate the update process, there may be a few reasons for this. One possible reason is that the vehicle conditions might be incorrect for a software update to occur. In this case, you can try driving the vehicle around for a while to improve the battery condition. Sometimes, a low battery level can prevent the software update from taking place.

Improving Battery Condition for Software Update

If you suspect that the battery condition is preventing the software update, there are a few steps you can take to improve it. First, make sure that all unnecessary electrical accessories are turned off. This includes things like headlights, air conditioning, and audio systems. By reducing the electrical load on the battery, you can help improve its condition.

Next, take your vehicle for a drive. Driving the vehicle around for at least 30 minutes can help charge the battery and improve its condition. This will ensure that the battery has enough power to support the software update process. Once you have driven the vehicle for a sufficient amount of time, return to the software update options and check if they are now available.

Disabling the Auto-Stop Feature

Some Chevy vehicles come equipped with an auto-stop feature that automatically shuts off the engine when the vehicle is at a complete stop. While this feature can help save fuel, it can also interfere with the software update process. If you have the auto-stop feature enabled, try disabling it before attempting the software update.

To disable the auto-stop feature, locate the auto-stop button on your center console. Press the button to turn off the feature. Once the feature is disabled, return to the software update options and check if they are now accessible. If the options are still grayed out, proceed to the next troubleshooting step.

Charging the Battery

If you have tried all the previous troubleshooting steps and the software update options are still unavailable, it may be necessary to charge the battery. A low battery level can prevent the software update from taking place. To charge the battery, you can use a battery charger or take your vehicle to a certified Chevy service center.

If you choose to charge the battery yourself, make sure to follow the instructions provided by the battery charger manufacturer. It is important to use a charger that is compatible with your vehicle's battery and to connect the charger properly. Once the battery is fully charged, return to the software update options and check if they are now accessible.

Troubleshooting Tips from OnStar.com

If you are still experiencing issues with updating your MyLink software, you can refer to the Frequently Asked Questions page on OnStar.com. OnStar provides a comprehensive list of troubleshooting tips and solutions for common software update problems. The FAQ page covers topics such as connectivity issues, error messages, and general software update troubleshooting.

By following the troubleshooting tips provided by OnStar, you can resolve most software update issues on your own. However, if you are still unable to update your MyLink software, it is recommended to contact your local Chevy dealership or OnStar customer support for further assistance.

Updating your Chevy MyLink software is a simple process that can be done in a few easy steps. By following the instructions provided in this article, you can ensure that your MyLink system is up to date and functioning at its best. Remember to regularly check for software updates to take advantage of the latest features and improvements offered by Chevy.