Call Onstar roadside assistance

roadside assistance with onstar

To access OnStar Roadside Assistance as an OnStar user, follow these steps:

  1. Press the Blue OnStar Button: In your vehicle, press the blue OnStar button located on the rearview mirror or overhead console. This button is used to connect with OnStar's service.
  2. Speak with an Advisor: When you press the button, you will be connected to an OnStar advisor. Let them know you need roadside assistance. They will ask for your OnStar account information and details about your vehicle.
  3. Describe the Problem: Clearly describe your situation and what assistance you require, whether it's a flat tire, a dead battery, running out of fuel, or any other type of roadside issue.
  4. Wait for Assistance: The OnStar advisor will arrange for the appropriate assistance, which may include sending a tow truck, jump-starting your battery, providing fuel delivery, or other services.
  5. Follow Instructions: Follow any instructions provided by the OnStar advisor while you wait for assistance to arrive. They may also provide an estimated arrival time for the service provider.
  6. Receive Assistance: Once the service provider arrives, they will address your roadside issue. Be sure to provide any additional information they may need.

It's important to have your OnStar account information and vehicle details ready when you call for assistance, as this will help streamline the process. Additionally, OnStar services may vary depending on your subscription level and the terms of your OnStar service agreement.

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